Scheduled Database maintenance Sunday 02:00 UTC.Read More

Incident In Progress

Elevated Error Rates On The Ingest API

Started 09:14 UTC. This page updates the moment the on-call engineer posts, with no editorial pass in between.

Ingest API, Elevated 5xx

Minor
  1. Investigating
  2. Identified
  3. Monitoring
  4. Resolved
Investigating12:30 UTC

We are investigating elevated error rates on the API across all regions.

AffectedAPIWebhooks
Service Health:

Every Service, Checked From Outside

Probes run from six regions against the public endpoint, not from inside our own network. Uptime is the trailing ninety days.

API
Operational
Uptime
99.98%
Response
142ms
Web App
Operational
Uptime
100.00%
Response
88ms
Authentication
Degraded
Uptime
99.62%
Response
410ms
Webhooks
Operational
Uptime
99.91%
Response
165ms
CDN
Operational
Uptime
100.00%
Response
24ms
Database
Operational
Uptime
99.99%
Response
51ms
Your Usage:

Your Workspace Against Its Limits

Shown here because a rate limit you hit looks exactly like an outage. Check this before you open a ticket.

Usage

Last 30 Days

Upgrade Plan
  • Edge Requests317K / 1M
  • Fast Data Transfer61 GB / 100 GB
  • ISR Reads358K / 1M
  • Function Invocations892K / 1M
  • Image Optimization24K / 300K
  • Bandwidth141 GB / 150 GB
  • Build Minutes640 / 1,000
  • Analytics Events12K / 50K
Planned Work:

Maintenance We Have Already Scheduled

Work we know about, in the order it lands. Each window is placed in the quietest hour for the regions it touches, and it is released early whenever the work finishes early.

Starts SoonIn 2 Days

Database Failover Rehearsal

Starts
Sunday, 30 August, 02:00 UTC
Duration
45 Minutes

Up to 4 minutes of write unavailability during the failover.

  • Database
  • API
Add To Calendar
ScheduledIn 15 Days

Token Store Upgrade

Starts
Saturday, 12 September, 03:00 UTC
Duration
90 Minutes

No downtime. Existing sessions stay valid throughout.

  • Authentication
  • Web App
Add To Calendar
ScheduledIn 30 Days

Edge Certificate Rotation

Starts
Sunday, 27 September, 01:00 UTC
Duration
30 Minutes

No downtime, brief failover in two edge regions.

  • CDN
  • Webhooks
Add To Calendar

Every window is announced at least seven days ahead. If one is moved or cancelled, the change is posted here before it reaches your inbox.

Incident History:

The Last Four Months, In Full

Every incident gets a write-up within five working days, including the ones nobody noticed. Open any month to read it.

  1. An online migration acquired a lock the planner did not predict, blocking writes to the ingest table. Events were buffered rather than dropped and drained within the hour. Migrations now run behind a lock timeout and a canary write.

    41mTime To Resolve0Events Lost
Notifications:

Hear About It Before Your Users Do

One email when an incident opens, one when it resolves, and nothing in between. Scheduled maintenance goes out a week ahead.

Join 18,400 Readers From Product Teams Everywhere

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Palisade Status

status@palisade.dev

9:42 AM
Issue 042Resolved

Resolved: Elevated Error Rates On The Ingest API

Why the teams shipping fastest are the ones running the least exciting stack, plus three migrations worth copying.

  • What HappenedA migration acquired a lock the planner did not predict.
  • What ChangedMigrations now run behind a lock timeout and a canary write.
Read The Full Update

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