Your customers already told you what to build next.
Relayline reads every support thread, sales call, and cancellation note you already have, groups the asks that keep coming back, and hands you a roadmap your customers voted for without ever filling in a survey.
The Whole Loop, Automated
Conversations in, grouped asks out, ranked by the customers who pay for them.
Reads Every Thread
Support tickets, sales calls, and cancellation notes land in one place and get read the moment they arrive.
Tags Without Rules
No keyword lists to maintain. The same ask gets grouped however your customers happen to phrase it.
Ranked By Customers
Every ask is weighted by who raised it, how often it comes back, and how much they pay you.
Four Steps, One Afternoon
No setup call and no pipeline to maintain. Connect one source and the backlog you have been ignoring becomes a ranked list.
Connect Your Inbox
Point Relayline at your helpdesk, your shared inbox, or your call recordings. Read-only, and no pipeline to build.
Let It Read The Backlog
The first pass covers two years of history overnight, so you start with a ranked list instead of an empty board.
Check The Grouping
Merge or split any cluster once and it stays that way. Corrections teach the model your product's vocabulary.
Ship, Then Tell Them
Close an ask and everyone who raised it gets the note. The loop that started in support finishes there too.
Ranked The Way Yours Will Be
We run Relayline on Relayline. These are the asks our own users raised most, in the order the tool put them.
Zendesk And Intercom
Read-only sync for the two inboxes you already live in.
Merge Suggestions
Near-duplicate clusters flagged for one-click merging.
Six People Who Answered The Tickets
We spent a decade in support and product before this, losing the same asks in the same inboxes. Relayline is the tool we kept wishing for.
Get Early Access To Relayline
We onboard in small batches so we can read your first grouping run with you. Drop your email and we will send an invite the moment a slot opens.